Dam pracę Szczecin
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Etat Junior Customer Care Tools Specialist

Firma: 3SHAPE POLAND SP. Z O.O. miejsce pracy: Szczecin

Junior Customer Care Tools Specialist
Miejsce pracy: Szczecin

3Shape is a developer and manufacturer of 3D scanners and CAD/CAM software solutions for the dental industries based in Copenhagen, Denmark. The company has production facilities and offices in China, Europe, the Americas. We are changing dentistry as we know, together with dental professionals across the world, by developing innovations that provide superior dental care for patients.

 

Here is a unique opportunity to become a part of 3Shape’s Customer Care team as a Junior Customer Care Tools Specialist who will be responsible for managing orders and requests from distributors.

Our offer:
  • Stable employment conditions (contract of employment)
  • Competitive employment terms and benefits (i.e. Multisport card, health care coverage)
  • An attractive work environment in a brand-new production facility with canteen and observation deck
  • The chance to influence the future of an expanding company
  • Lunch in our canteen for only 2 PLN
  • Informal atmosphere, among best-in-class colleagues
  • Company events
Your Profile:
  • English at B2 level, both verbally and in writing (essential condition)
  • any other language (would be an advantage)
  • Organized, flexible, communicative, having analytical skills
  • You pay attention to details together with an analytical way of thinking
  • Good at Microsoft Excel
  • Familiarity with ERP systems (i.e. Microsoft Dynamics AX) will be an advantage
Your Responsibilities:
  • Managing incoming requests in a friendly and professional manner
  • Filtering messages addressed to other departments in the company
  • Creation and maintenance of basic orders and quotes in ERP system
  • Monitoring customer accounts
  • Working with key stakeholders providing relevant information from initial requests
  • Providing feedback regarding Customer Care’s tools used
Your Profile:
  • English at B2 level, both verbally and in writing (essential condition)
  • any other language (would be an advantage)
  • Organized, flexible, communicative, having analytical skills
  • You pay attention to details together with an analytical way of thinking
  • Good at Microsoft Excel
  • Familiarity with ERP systems (i.e. Microsoft Dynamics AX) will be an advantage
Your Responsibilities:
  • Managing incoming requests in a friendly and professional manner
  • Filtering messages addressed to other departments in the company
  • Creation and maintenance of basic orders and quotes in ERP system
  • Monitoring customer accounts
  • Working with key stakeholders providing relevant information from initial requests
  • Providing feedback regarding Customer Care’s tools used
Please add consent for processing personal data included: In accordance with the Law of Personal Data Protection of 29.08.1997 (Journal of Laws No. 133, item 883) I give my consent to processing of my personal data contained in my application for the purpose of current and future recruitment process within 3Shape Group.In accordance with art. 24 sec. 1 of the Act of 29 August 1997 on the Protection of Personal Data (Journal of Laws of 2002, No. 101, item 926, as amended), we inform you that the administrator of personal data provided by you voluntarily to conduct current and future recruitment is 3Shape Poland Sp. z o. o. with headquarters in Szczecin 71-001, at Południowa 27C. You have the right to access, correct and delete your personal data. Please be advised that, apart from the entities authorized under the law, the collected personal data will not be made available. Your personal data will be kept for a period of 12 months.Please be informed that the 3Shape Poland Sp. z o. o.  uses closed circuit television (CCTV) images to provide a safe and secure environment for employees and for visitors to the 3Shape Poland Sp. z o. o. business premises as well as to protect the 3Shape Poland Sp. z o. o. property and assets. The CCTV system may be used to investigate security incidents in order to secure evidence, should such incidents occur. All footage gathered is stored no longer than 30 days. The images that are filmed are recorded centrally and held in a secure location.


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Data dodania: 01-06-2022
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